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My Rewards

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My Rewards by Carl's Jr. - What's in this guide?

How to Join & Track Carl's Jr. Rewards

Join and login to your My Rewards account. Track Carl's Jr. Rewards and hundreds of other amazing loyalty programs directly through SoLoyal. You won’t need to download the My Rewards app or login to the My Rewards website to keep track of your Carl's Jr. rewards.

Total Time: 2 Minutes
Cost: $0.00

Carl's Jr. Rewards Available On SoLoyal

Step #1 Open SoLoyal: Head to the SoLoyal website.

Step #2 Select Carl's Jr.: Select Carl's Jr. from the list of SoLoyal supported loyalty programs.

Step #3 Join My Rewards: You’ll have the option of joining My Rewards. You can also link your existing account.

About Carl's Jr. Rewards

Carl's Jr.'s loyalty program was launched on March 23, 2022 by its parent company, CKE Restaurants. The program is called My Rewards and members earn 10 points (known as Stars) for every $1 you spend, which can be redeemed for free food. Membership comes with tons of other great perks, too, and we'll break down everything you need to know about earning rewards in My Rewards loyalty program from Carl's Jr..

How to Earn Points

You'll earn 10 points per $1 you spend at Carl's Jr., and this is largely applicable on digital orders when you're logged into your rewards account. Delivery orders also earn points, as long as they're placed directly with Carl's Jr. and not through a third party. You can also earn points on orders placed at participating Carl's Jr. restaurants, but this requires entering the 13-digit code found on your receipt into the Carl's Jr. App or website. If you're going this route, make sure to enter the code within 72 hours of ordering, or you won't be able to earn points for your purchase. Also, if you have any receipts left over from the days prior to officially joining the program, please note that you can't get credited for those purchases. Can't find the 13-digit code? That means that particular Carl's Jr. restaurant does not participate in the My Rewards program and you won't be able to earn points on that order.

Signup Bonus & 2x Stars Offer

Immediately after becoming a member of My Rewards, you'll get a free Western Bacon Cheeseburger, Famous Star, or Hand-Breaded Chicken Sandwich with any Carl's Jr. purchase. In addition, you'll earn 20 points (instead of 10) on all your Carl's Jr. purchases through May 17, 2022.

Where are my points?

After making an eligible purchase, you should see the points post to your account within an hour. There are periods when it can take a bit longer, so if you don't see your points right away you should give it a full day before reaching out to Carl's Jr. support.

How to Redeem

When you reach 150 points, you'll be able to redeem them for a free menu item from Carl's Jr., and if you've reached the 300 and 500 point level, you'll get even more menu options to choose from. The way redemption works is that Carl's Jr. will send you a reward coupon which you can apply within the Carl's Jr. App or website when creating your order. This means that you can't redeem rewards on orders placed within the restaurant. Also, note that you can't redeem more than one reward per order.

Rewards and Points Expiration

Your Carl's Jr. points expire 1 year after they're earned. It's important to note that Carl's Jr. may not actually let you know that your points are in danger of expiring. But if you have your My Rewards account linked to SoLoyal, you'll be alerted before any of your Carl's Jr. points or rewards expire.

Program Benefits

In addition to the 10 points per dollar you'll earn at Carl's Jr., you'll also get special offers that are exclusive to members and first access to new menu items. Carl's Jr. will also provide bonus points opportunities from time to time so that you can reach your next reward even faster. 

Please note that this loyalty program typically works for all your purchases at Carl's Jr., but some exceptions may apply. And while you're exploring My Rewards, check out SoLoyal's recent blog post about the Carl's Jr. & Hardee's Survey.

Carl's Jr. Membership Info

When will I see my Carl's Jr. Rewards Credited to my account?

Loyalty points or benefits will usually appear in your My Rewards account within 1 days.

I forgot to add a Carl's Jr. purchase. What do I do?

You may be able to recover points or redeem rewards you should have earned for a purchase.

Carl's Jr. Rewards Customer Service Phone Number

1 (877) 799-7827

Ask for Help

Carl's Jr. Rewards Login

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Become a Member at Carl's Jr.

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Join the loyalty program of Carl's Jr. and other Food & Drinks brands at the tap of a button with SoLoyal.

Account Updates

Get notifications of your My Rewards rewards and benefits. SoLoyal notifies you at exactly the right time.

Never Miss Rewards

Don't let your My Rewards benefits expire. SoLoyal saves your points and rewards before it's too late to redeem them.

What are the My Rewards Benefits?

Free Food & Drinks

Earn 10 points for every $1 spent through the Carl's Junior App or website

Get rewarded when you reach 150 points

Unlock new rewards options when you reach 300 and 500 points

Bonus points opportunities

Exclusive members-only offers

What are the My Rewards Rules?

With SoLoyal you can automatically track your Carl's Jr. account, including your rewards balance, rewards or points expiration, current status and what is needed to reach your next reward as a member of the My Rewards loyalty program.

As part of their membership program, Carl's Jr. provides many achievable loyalty rewards. Member benefits are separate from membership rewards and are always able to be earned or redeemed based on your activity.

My Rewards awards its members no status levels. It has 6 benefits that you’ll be able to utilize during your membership.

When you earn points, they can only be credited to one account, and you can't at any time split points between accounts.

Points will be earned on the total Carl's Jr. order price, not including taxes, rewards or discounts that you may have redeemed, delivery or service fees, and tips.

If you earn a reward during a Carl's Jr. transaction, you can't use the reward that same day. You'll have to redeem it on a future transaction.

You will not earn points on the purchase of Carl's Jr. gift cards, or on purchases made through 3rd party platforms such as Uber Eats, DoorDash, or GrubHub.

In order to officially earn points, you must check-in your order on the Carl's Jr. App or Website.

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Already a Carl's Jr. member?
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