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Logo for My Cold Stone Club, the loyalty program of Cold Stone Creamery.

My Cold Stone Club

10% back in rewards

Logo for My Cold Stone Club, the loyalty program of Cold Stone Creamery.

My Cold Stone Club

10% back in rewards

Join My Cold Stone Club for FREE!

10% back in rewards with My Cold Stone Club!

My Cold Stone Club by Cold Stone Creamery - What's in this guide?

How to Join & Track Cold Stone Creamery Rewards

Total Time: 2 Minutes
Cost: $0.00

Cold Stone Creamery Rewards Available On:
• SoLoyal iOS App
• SoLoyal Android App
• SoLoyal for Desktop & Mobile

Step #1 Open SoLoyal: Head to the SoLoyal website or check out the version of SoLoyal for iPhone or Android.

Step #2 Select Cold Stone Creamery: Select Cold Stone Creamery from the list of SoLoyal supported loyalty programs.

Step #3 Join My Cold Stone Club: You’ll have the option of joining My Cold Stone Club. You can also link your existing account.

About Cold Stone Creamery Rewards

It is true that we do all scream for ice cream, but there is no louder craving than a customized creation and Cold Stone delivers big on that promise. The experience of mixing your own toppings into the ice cream itself on a custom stone slab is a groundbreaking concept, and one that ice cream lovers have gone crazy for. Whether you like it or love it you know you've gotta have it. And you can kick it up a notch further by joining My Cold Stone Club, their super sweet rewards program.

Cold Stone Rewards

Cold Stone Rewards offers great benefits for ice cream lovers as you accrue points toward a reward. The way it works is simple. As soon as you join Cold Stone Rewards, you'll start earning 1 point per dollar you spend at any participating Cold Stone ice cream shop. When you reach 50 points, you'll get a $5 rewards voucher. This is a recurring reward which represents 10% back in rewards on all of your Cold Stone purchases, saving you money on an ongoing basis.

Cold Stone Rewards Login

The Cold Stone Rewards sign in is available on the Cold Stone Creamery website, but SoLoyal ensures you always have your account info handy when you're in an ice cream store thanks to the SoLoyal app or when you're ordering online using the SoLoyal Browser Extension.

Cold Stone Rewards Balance

Your Cold Stone Rewards balance will always be prominently displayed within SoLoyal. One of the main benefits of using SoLoyal is that you won't have to constantly log into your Cold Stone account in order to check how many points you have. Not only will your balance always be kept up to date but you'll be notified of how far you are from your next Cold Stone reward, and you'll get alerts if your points are in danger of expiring.

Cold Stone Rewards App

If you use SoLoyal, you won't have to clutter up your home screen with the Cold Stone Rewards app and other applications from the dozens of stores and restaurants you frequently visit. SoLoyal provides a single place for all your rewards.

Cold Stone Rewards Sign Up Bonus

Cold Stone Rewards provides you with some great benefits, just for being a member. As soon as you join your account will be loaded up with 25 points, which means you'll be halfway toward your first $5 reward.

Cold Stone Rewards Birthday Gift

In addition to your 25 bonus points, you'll also get a Buy One, Get One Free coupon for your birthday. This will appear in your Cold Stone Rewards account 7 days before your birthday, and SoLoyal will notify you when it's ready. Your Cold Stone birthday reward will be valid for 2 weeks, meaning it expires 7 days after your birthday. SoLoyal will be sure to keep you updated on when your Cold Stone Birthday reward is going to expire.

Redeeming Cold Stone Rewards

It's easy to redeem your Cold Stone Rewards. Just identify yourself as a rewards member when you're paying, and a Cold Stone team member will redeem your reward for you. SoLoyal will notify you of when you have Cold Stone Rewards available, so you won't forget to redeem them. Keep in mind that if you have more than one $5 reward that you can only redeem one at a time.

Redeeming Cold Stone Expiration

Your Cold Stone Rewards will expire 90 days from the date you receive them. 

Please note that this loyalty program typically works for all your purchases at Cold Stone Creamery, but some exceptions may apply.

Cold Stone Creamery Membership Info

When will I see my Cold Stone Creamery Rewards Credited to my account?

Loyalty points or benefits will usually appear in your My Cold Stone Club account within 2 days.

I forgot to add a Cold Stone Creamery purchase. What do I do?

You may be able to recover points or redeem rewards you should have earned for a purchase. Log into your Cold Stone Creamery account within 30 days of the transaction and click on “Upload Receipt." Then fill out the form using the ten character code at the bottom of your receipt. You may also text the ten character code at the bottom of the receipt to 41680. The text must be sent from the number associated with your account within 24 hours of the transaction.

Cold Stone Creamery Rewards Customer Service Phone Number

1-866-464-9467

Ask for Help

Cold Stone Creamery Rewards More Info

Cold Stone Creamery Rewards Login

Join and login to your My Cold Stone Club account. Track Cold Stone Creamery Rewards and hundreds of other amazing loyalty programs directly through SoLoyal. You won’t need to download the My Cold Stone Club app or login to the My Cold Stone Club website to keep track of your Cold Stone Creamery rewards.

Cold Stone Creamery Rewards Credit Card Login

Cold Stone Creamery Rewards Sign Up

Enroll Automatically

Join the loyalty program of Cold Stone Creamery and other Food & Drinks brands at the tap of a button with SoLoyal.

Account Updates

Get notifications of your My Cold Stone Club rewards and benefits. SoLoyal notifies you at exactly the right time.

Never Miss Rewards

Don't let your My Cold Stone Club benefits expire. SoLoyal saves your points and rewards before it's too late to redeem them.

What are the My Cold Stone Club Benefits?

10% back in rewards

Buy one, get one free on signup

25 bonus points on signup

Buy one, get one free on your birthday

Prizes and members-only offers throughout the year

Sneak peek at our new products and promotions

What are the My Cold Stone Club Rules?

With SoLoyal you can automatically track your Cold Stone Creamery account, including your rewards balance, rewards or points expiration, current status and what is needed to reach your next reward as a member of the My Cold Stone Club loyalty program.

As part of their membership program, Cold Stone Creamery provides 1 achievable loyalty rewards. Member benefits are separate from membership rewards and are always able to be earned or redeemed based on your activity.

My Cold Stone Club awards its members no status levels. It has 6 benefits that you’ll be able to utilize during your membership.

In order to earn points, be sure to enter your phone number into the terminal at checkout before paying.

Nearly all purchases qualify for points, from Signature Creations to Cakes.

Points are earned if you use a gift card as tender, but are not earned if you purchase a gift card.

Points are not earned for gratuities, coupons, discounts or receipt adjustments.

Enter your phone number at checkout in-store, and if a reward is available the terminal will prompt you to redeem it. You will also receive an email informing you that a reward was loaded to your account.

Please note that you can only redeem one offer or reward per transaction and that rewards can only be used on in-store transactions of $5 or more.

Your birthday BOGO will be loaded to your rewards account 7 days prior to your birthday. It will expire 7 days after your birthday.

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My Cold Stone Club

10% back in rewards with My Cold Stone Club!

Background image for My Cold Stone Club, the loyalty program of Cold Stone Creamery.