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My Cold Stone Club
10% back in rewards
10% back in rewards
Become a member of My Cold Stone Club and start earning today!
About My Cold Stone Club
It is true that we do all scream for ice cream, but there is no louder craving than a customized creation and Cold Stone delivers big on that promise. The experience of mixing your own toppings into the ice cream itself on a custom stone slab is a groundbreaking concept, and one that ice cream lovers have gone crazy for. Whether you like it or love it you know you've gotta have it. And you can kick it up a notch further by joining My Cold Stone Club, their super sweet rewards program. Please note that this loyalty program typically works for all your purchases at Cold Stone Creamery, but some exceptions may apply.
Loyalty points or benefits will usually appear in your My Cold Stone Club account within 2 days.
You may be able to recover points or redeem rewards you should have earned for a purchase. Log into your Cold Stone Creamery account within 30 days of the transaction and click on “Upload Receipt." Then fill out the form using the ten character code at the bottom of your receipt. You may also text the ten character code at the bottom of the receipt to 41680. The text must be sent from the number associated with your account within 24 hours of the transaction.
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The SoLoyal App
Join My Cold Stone Club and hundreds of other amazing loyalty programs directly through the SoLoyal app, or link your existing loyalty accounts to SoLoyal and track everything seamlessly.
Enroll Automatically
Join amazing Food & Drinks brands when you make a purchase on a credit card that's linked to SoLoyal. Or enroll seamlessly when you enter a store.
In-Store Updates
SoLoyal displays your My Cold Stone Club rewards and benefits at exactly the right time, like immediately when you walk into a Cold Stone Creamery store.
Never Miss Rewards
You'll automatically get a push notification from SoLoyal that updates you on your status as a member of My Cold Stone Club, including your available rewards.
My Cold Stone Club Benefits
10% back in rewards
Buy one, get one free on signup
25 bonus points on signup
Buy one, get one free on your birthday
Prizes and members-only offers throughout the year
Sneak peek at our new products and promotions
My Cold Stone Club Rules
With SoLoyal you can automatically track your Cold Stone Creamery account, including your rewards balance, rewards or points expiration, current status and what is needed to reach your next reward as a member of the My Cold Stone Club loyalty program.
As part of their membership program, Cold Stone Creamery provides 1 achievable loyalty reward. Member benefits are separate from membership rewards and are always able to be earned or redeemed based on your activity.
My Cold Stone Club awards its members no status levels. It has 6 benefits that you’ll be able to utilize during your membership.
In order to earn points, be sure to enter your phone number into the terminal at checkout before paying.
Nearly all purchases qualify for points, from Signature Creations to Cakes.
Points are earned if you use a gift card as tender, but are not earned if you purchase a gift card.
Points are not earned for gratuities, coupons, discounts or receipt adjustments.
Enter your phone number at checkout in-store, and if a reward is available the terminal will prompt you to redeem it. You will also receive an email informing you that a reward was loaded to your account.
Please note that you can only redeem one offer or reward per transaction and that rewards can only be used on in-store transactions of $5 or more.
Your birthday BOGO will be loaded to your rewards account 7 days prior to your birthday. It will expire 7 days after your birthday.
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