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Logo for Pals Rewards, the loyalty program of Petco.

Pals Rewards

3% back in rewards

Pals Rewards

3% back in rewards

Join Pals Rewards for FREE!

3% back in rewards with Pals Rewards!

Pals Rewards by Petco - What's in this guide?

How to Join & Track Petco Rewards

Join and login to your Pals Rewards account. Track Petco Rewards and hundreds of other amazing loyalty programs directly through SoLoyal. You won’t need to download the Pals Rewards app or login to the Pals Rewards website to keep track of your Petco rewards.

Total Time: 2 Minutes
Cost: $0.00

Petco Rewards Available On SoLoyal

Step #1 Open SoLoyal: Head to the SoLoyal website.

Step #2 Select Petco: Select Petco from the list of SoLoyal supported loyalty programs.

Step #3 Join Pals Rewards: You’ll have the option of joining Pals Rewards. You can also link your existing account.

You can easily add your Pals Rewards account to your digital wallet. See our guide on How to Use Google & Apple Wallet at Petco.

About Petco Rewards

If you're the type of loves to pamper your furry friend, you'll know how important it is to find your go-to pet store. At Petco, you'll find more than just a place to grab supplies for your "man's best friend." This brand has built itself into a pet super center with around fifteen-hundred locations in the United States. You'll find everything you need here including great deals of pet supplies, grooming, and even veterinary services. To ramp up the value of every purchase, look into joining Pals Rewards, a program that will reward you for your continued patronage at Petco.

How does Petco Pals Rewards work?

Each time you make a purchase at Petco, you'll earn 1 Petco Pals Rewards Points per $1 you spend. When you reach 167 points, you'll get a $5 reward voucher. This is equal to 3% back in rewards, and helps you save every time you shop at Petco. In addition to this monetary reward, Petco Pals also offers tons of perks that are exclusive to members. These members-only Petco Pals perks include personalized recommendations for products that will improve your pet's health, access to highly-trained groomers, recommendations of top-tier veterinarians, and a service that helps match you up with the perfect dog trainer.

Vital Care

On Feb 1, 2023 Petco Pals was rebranded to Vital Care, which was previously the name of the paid tier of Pals Rewards. Under the new program there are two tiers of membership, Vital Care Core and Vital Care Premier. The Vital Care Core Membership is free to join and includes a suite of benefits such as members-only pricing and offers, personalized care notifications, and Vital Care points on every purchase. Upgrading to Vital Care Premier costs $19.99 per month and requires an annual commitment. However, it comes with enhanced benefits such as a $15 monthly reward, an extended reward expiration, 10% off nutrition purchases, and more.

Petco App

If you're looking for the Petco App or the Petco Rewards app, you can easily find it on the Petco website. However, if you've got your Petco Pals account linked to SoLoyal, all your Pals Rewards info will be delivered to you at exactly the right moment. SoLoyal will tell you when you have a reward available and will always keep you informed of how close you are to earning your next $5 Petco Voucher.

Petco Application

Those looking to apply to Petco should contact the Petco corporate headquarters (info available on Petco's site), or pop into their local Petco to check what open jobs may be available.

Petco Coupons

Petco offers a 10% off coupon when you join their mailing list and for Petco Pals members, you'll be entitled to other special offers and discounts periodically throughout the year. These are not publicly available offers and they typically expire if not used. Joining SoLoyal will help ensure that you never miss a reward due to expiration, as you'll be notified whenever your Petco Pals points or rewards are going to expire.

Petco Pals Rewards Login

The Petco Pals Rewards sign in is available on their website, but SoLoyal ensures you always have your account info handy when you're shopping in-store. 

Please note that this loyalty program typically works for all your purchases at Petco, but some exceptions may apply.

Petco Membership Info

When will I see my Petco Rewards Credited to my account?

Loyalty points or benefits will usually appear in your Pals Rewards account within 5 days.

I forgot to add a Petco purchase. What do I do?

You may be able to recover points or redeem rewards you should have earned for a purchase. Contact Petco Customer Relations at 888-824-7257 within 45 days of the date of purchase.

Petco Rewards Customer Service Phone Number

(888) 824-7257

Ask for Help

Petco Rewards Login

Enroll Automatically

Join the loyalty program of Petco and other Retail brands at the tap of a button with SoLoyal.

Account Updates

Get notifications of your Pals Rewards rewards and benefits. SoLoyal notifies you at exactly the right time.

Never Miss Rewards

Don't let your Pals Rewards benefits expire. SoLoyal saves your points and rewards before it's too late to redeem them.

What are the Pals Rewards Benefits?

3% back in rewards

Members-only pricing and offers

Personalized care notifications

Vital Care points back on every purchase

$15 Vital Care Rewards each month (Premier Tier)

Every 10th bag free

10% off every nutrition purchase (Premier Tier)

Every 8th groom free

20% off every grooming, every day (Premier Tier)

Unlimited routine vet exams at all Vetco Total Care locations (Premier Tier)

$20 Vital Care Rewards for every routine exam at any vet outside of Petco (Premier Tier)

What are the Pals Rewards Rules?

With SoLoyal you can automatically track your Petco account, including your rewards balance, rewards or points expiration, current status and what is needed to reach your next reward as a member of the Pals Rewards loyalty program.

As part of their membership program, Petco provides 1 achievable loyalty rewards. Member benefits are separate from membership rewards and are always able to be earned or redeemed based on your activity.

Pals Rewards awards its members no status levels. It has 3 benefits that you’ll be able to utilize during your membership.

To earn a free birthday gift for your pet, you must complete an online pet profile on the Petco website.

Earn points on everything you purchase by providing your member number.

Redeem a reward by loading it to your Pals Rewards account on the Petco website. It will then be automatically redeemed at checkout.

You can also redeem a reward by printing the voucher and presenting at in-store checkout.

Rewards can also be redeemed online by adding them to your shopping cart or in the "edit payment" section when checking out.

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Pals Rewards

3% back in rewards with Pals Rewards!