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Comenity by Forever 21 - What's in this guide?

How to Join & Track Forever 21 Rewards

Join and login to your Comenity account. Track Forever 21 Rewards and hundreds of other amazing loyalty programs directly through SoLoyal. You won’t need to download the Comenity app or login to the Comenity website to keep track of your Forever 21 rewards.

Total Time: 2 Minutes
Cost: $0.00

Forever 21 Rewards Available On SoLoyal

Step #1 Open SoLoyal: Head to the SoLoyal website.

Step #2 Select Forever 21: Select Forever 21 from the list of SoLoyal supported loyalty programs.

Step #3 Join Comenity: You’ll have the option of joining Comenity. You can also link your existing account.

About Forever 21 Rewards

Forever Rewarded is the loyalty program of Forever 21. You automatically become a member when you apply and get approved for a credit card that is provided through Comenity Bank. We'll break down how to earn points and rewards as a Forever Rewarded Member, as well as how to apply for the Forever 21 Comenity Credit Card.

How to Earn Points

The Forever 21 Comenity Credit Card earns you 3 points per $1 spent at Forever 21, as well as points for spending money outside of the brand. For example, you'll earn 2 points per $1 spent on dining purchases and 1 point per $1 spent everywhere else.

How to Redeem

Each time you reach 300 points, you'll get a $5 reward voucher to be used at Forever 21. This certificate will appear in your Forever 21 account and it will also appear in your SoLoyal dashboard if your accounts are linked. Since you get 3 points per dollar, this $5 reward represents 5% back in savings at Forever 21.

Points & Rewards Expiration

Your Forever 21 points will expire 24 months after they're issued, and your rewards vouchers will expire 60 days after you receive them. If your Comenity Forever 21 rewards account is linked to SoLoyal, you'll be notified in advance of any points or rewards expirations.

Missing Points

Points can take up to 1-2 billing cycles to appear in your account. If you don't see your points posted to your account within 60 days, you can contact Comenity Forever 21 support at 1-866-512-6286 or 1-866-412-5563 (for Visa cardholders) and they will help you track down your missing points. Just make sure you have the receipt relating to the points in question.

Signup Bonuses & Program Benefits

There are a number of benefits and bonuses that you'll get from opening a Comenity Forever 21 Credit Card and being a Forever Rewarded Member. We'll cover them all here…

20% Off Your First Purchase: When you open a Forever 21 credit card account with Comenity, you'll get 20% off your first purchase. This works on most items, except for the purchase of gift cards, as long as you use your Forever 21 Card to make the purchase.

15% Off Voucher: In addition to getting 20% off your first purchase, you'll also get a separate 15% off voucher issued to you within 10 days after opening the account. These offers cannot be combined.

Birthday Reward: Forever 21 issues a special Birthday Reward to all of its Forever Rewarded Members. Each year on your B-Day, you'll get a voucher for $10 off purchases of $25 or more. In order to qualify for this offer, your account has to have purchase activity within the 13 months prior to your birthday month. Also, note that if your membership started in your birth month, you'll get this coupon a month later.

Anniversary Bonuses: You'll get two annual 21% off anniversary bonuses. The first one takes place on your Forever Rewarded Membership Anniversary, provided you've made at least one purchase in the previous 13 months. You'll also get 21% off on Forever 21's birthday each April, unless you become a member in April, in which case you'll have to wait until the following year.

Additional Perks: You'll get other great perks from time to time such as Free Standard Shipping and members-only offers.

How do I apply?

You can find the official Forever Rewarded application on Comenity's website, where you'll be asked to fill in your mailing address and some other personal information, including your taxpayer ID number. You can also apply in-store, but you'll need to bring a government-issued photo ID if you choose to go that route. 

Please note that this loyalty program typically works for all your purchases at Forever 21, but some exceptions may apply.

Forever 21 Membership Info

When will I see my Forever 21 Rewards Credited to my account?

Loyalty points or benefits will usually appear in your Comenity account within 60 days.

I forgot to add a Forever 21 purchase. What do I do?

You may be able to recover points or redeem rewards you should have earned for a purchase.

Forever 21 Rewards Customer Service Phone Number


1-866-412 5563

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Forever 21 Rewards Login

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Become a Member at Forever 21

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Join the loyalty program of Forever 21 and other Retail brands at the tap of a button with SoLoyal.

Account Updates

Get notifications of your Comenity rewards and benefits. SoLoyal notifies you at exactly the right time.

Never Miss Rewards

Don't let your Comenity benefits expire. SoLoyal saves your points and rewards before it's too late to redeem them.

What are the Comenity Benefits?

5% back in rewards

Earn 3 points per $1 spent at Forever 21

Earn 2 points per $1 on dining

Earn 1 point per $1 everywhere else

Get a $5 reward for every 300 points reached

20% off your first purchase

15% off Welcome Kit offer

21% off on your Forever Rewarded membership anniversary and on Forever 21's birthday

$10 off $25+ on your birthday

Special offers and Free Standard Shipping from time to time

What are the Comenity Rules?

With SoLoyal you can automatically track your Forever 21 account, including your rewards balance, rewards or points expiration, current status and what is needed to reach your next reward as a member of the Comenity loyalty program.

As part of their membership program, Forever 21 provides many achievable loyalty rewards. Member benefits are separate from membership rewards and are always able to be earned or redeemed based on your activity.

Comenity awards its members no status levels. It has 10 benefits that you’ll be able to utilize during your membership.

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5% back in rewards with Comenity!

Already a Forever 21 member?
Link & Track Your Account