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Logo for J. Crew Passport, the loyalty program of J. Crew.

J. Crew Passport

Up to 5% back in rewards

Logo for J. Crew Passport, the loyalty program of J. Crew.

J. Crew Passport

Up to 5% back in rewards

Join J. Crew Passport for FREE!

Up to 5% back in rewards with J. Crew Passport!

J. Crew Passport by J. Crew - What's in this guide?

How to Join & Track J. Crew Rewards

Total Time: 2 Minutes
Cost: $0.00

J. Crew Rewards Available On:
• SoLoyal iOS App
• SoLoyal Android App
• SoLoyal for Desktop & Mobile

Step #1 Open SoLoyal: Head to the SoLoyal website or check out the version of SoLoyal for iPhone or Android.

Step #2 Select J. Crew: Select J. Crew from the list of SoLoyal supported loyalty programs.

Step #3 Join J. Crew Passport: You’ll have the option of joining J. Crew Passport. You can also link your existing account.

About J. Crew Rewards

J. Crew has established itself as a classic American brand for clean and comfortable everyday wear that looks great and sends the right message. With prices that are accessible and high-quality craftsmanship, it's no surprise that this brand has been a standout for decades. While both men and women will find a great selection of reasonably-priced apparel for any occasion, it's a great idea to join J. Crew Passport, where you'll be rewarded for your loyalty with special benefits and perks. This makes shopping at J. Crew a fantastic all-around value.

The New J. Crew Passport

In August of 2022, J. Crew relaunched their rewards program, changing the name from J. Crew Rewards to J. Crew Passport, and adding some brand new membership benefits and perks. Members earn 1 point per $1 spent on every purchase, which can be redeemed for a $5 reward at every 200 points. This equates to 2.5% back in rewards, which can be increased to 5% if you open a J. Crew Credit Card. The program has also introduced status levels that come with additional benefits as you level up.

Status Levels

You'll be a Green member upon enrollment, and when you spend $500 in a year you'll be upgraded to Navy. J. Crew Passport members need to spend $1,000 in a year in order to reach Gold status, which comes with the most benefits. The main difference between these levels is that your Birthday Reward increases from $10 as a Green member to $15 when you hit Navy, while Gold members get a sizable $20 Birthday Reward. In addition, Gold members get upgraded to Expedited Free Shipping instead of the Standard Free Shipping offered to Green and Navy members.

Double and Triple Points

Navy and Gold members earn double and triple points, respectively, on certain promotional days. In addition, these 2x and 3x points earnings will also apply to all Cashmere Purchases at J. Crew.

J. Crew Credit Card

One of the quickest ways to level up in the J. Crew Passport program is to open a J. Crew Credit Card. Cardmembers are instantly upgraded to Navy status, even if they haven't spent the $500 that is usually required to qualify. You'll also get 15% off your first purchase when you open the credit card, provided that your application, approval, and purchase all take place on the same day. The great thing about this bonus is that it can be combined with another promotional offer, which is great for double-dipping. And the value doesn't stop there. The main benefit of being a J. Crew Credit Cardholder is that you'll earn double the points on every purchase. This means that your 2.5% back in rewards increases to 5% because it will take you half the time to reach the 200 points needed to redeem your $5 reward. Cardmembers also get Free Standard Shipping at J. Crew Factory, Free Standard Alterations, and a Members-Only Phone line. 

Please note that this loyalty program typically works for all your purchases at J. Crew, but some exceptions may apply.

J. Crew Membership Info

When will I see my J. Crew Rewards Credited to my account?

Loyalty points or benefits will usually appear in your J. Crew Passport account within 32 days.

I forgot to add a J. Crew purchase. What do I do?

You may be able to recover points or redeem rewards you should have earned for a purchase.

J. Crew Rewards Customer Service Phone Number

J. Crew Rewards Login

Join and login to your J. Crew Passport account. Track J. Crew Rewards and hundreds of other amazing loyalty programs directly through SoLoyal. You won’t need to download the J. Crew Passport app or login to the J. Crew Passport website to keep track of your J. Crew rewards.

J. Crew Rewards Credit Card Login

J. Crew Rewards Sign Up

Enroll Automatically

Join the loyalty program of J. Crew and other Apparel brands at the tap of a button with SoLoyal.

Account Updates

Get notifications of your J. Crew Passport rewards and benefits. SoLoyal notifies you at exactly the right time.

Never Miss Rewards

Don't let your J. Crew Passport benefits expire. SoLoyal saves your points and rewards before it's too late to redeem them.

What are the J. Crew Passport Benefits?

Up to 5% back in rewards

Free Standard Shipping at jcrew.com

Up to a $20 Birthday Reward

Early Exclusive Sale Access

15% off when you open the J. Crew Credit Card

What are the J. Crew Passport Rules?

With SoLoyal you can automatically track your J. Crew account, including your rewards balance, rewards or points expiration, current status and what is needed to reach your next reward as a member of the J. Crew Passport loyalty program.

As part of their membership program, J. Crew provides 1 achievable loyalty rewards. Member benefits are separate from membership rewards and are always able to be earned or redeemed based on your activity.

J. Crew Passport awards its members no status levels. It has 3 benefits that you’ll be able to utilize during your membership.

Any purchase made at a J.Crew, J.Crew Factory or J.Crew Mercantile store or at jcrew.com or jcrewfactory.com in the U.S. is eligible to earn points.

Points are eligible to be earned on merchandise purchases as well as on services like alterations and monogramming.

The total points earned on a purchase equals the amount spent after promotional offers, but before taxes and shipping charges are applied.

If you buy a gift card, that counts for points, but if you redeem a gift card on a purchase, no points will be added to your account for the amount of that purchase.

To earn points, simply provide the store associate with the email address linked to your J. Crew Rewards account at checkout. For online order, simply log into your J. Crew Rewards account before making a purchase.

If you return an item, the total return amount will be deducted as points from your J.Crew Rewards account.

Please note that rewards may only be redeemed once. In the event of a return of merchandise purchased using a reward, the reward will be forfeited.

You can redeem rewards online by selecting the Rewards box at checkout. For in-store purchases, just provide the email address linked to your J. Crew Rewards account at the register.

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J. Crew Passport

Up to 5% back in rewards with J. Crew Passport!

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