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Logo for Key Rewards, the loyalty program of West Elm.

Key Rewards

3% back in rewards

3% back in rewards

Become a member of Key Rewards and start earning today!

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About Key Rewards

What began around twenty years ago in San Francisco has blossomed into a nationwide brand with its headquarters now in Brooklyn. West Elm provides fabulous household decor including furniture and lighting fixtures to accentuate your home. Shoppers can count on a wide range of styles and a fun place to discover an ever-evolving catalogue of items. As part of Key Rewards, a program that also works at Williams Sonoma, Pottery Barn and Mark & Graham, your rewards can really go to work for you. Please note that this loyalty program typically works for all your purchases at West Elm, but some exceptions may apply.

Loyalty points or benefits will usually appear in your Key Rewards account within 2 days.

You may be able to recover points or redeem rewards you should have earned for a purchase. If you forgot to provide your phone number at checkout, please Key Rewards at 1-844-445-7670.

Join Key Rewards with SoLoyal

SoLoyal allows you to track and manage your rewards and benefits for any loyalty program, without having to go to the brand’s website or download their app.

SoLoyal's loyalty program page showing a brand linked to the SoLoyal app, counting the number of rewards points the user has earned.

The SoLoyal App

Join Key Rewards and hundreds of other amazing loyalty programs directly through the SoLoyal app, or link your existing loyalty accounts to SoLoyal and track everything seamlessly. 

Enroll Automatically

Join amazing Retail brands when you make a purchase on a credit card that's linked to SoLoyal. Or enroll seamlessly when you enter a store.

In-Store Updates

SoLoyal displays your Key Rewards rewards and benefits at exactly the right time, like immediately when you walk into a West Elm store.

Never Miss Rewards

You'll automatically get a push notification from SoLoyal that updates you on your status as a member of Key Rewards, including your available rewards.

Key Rewards Benefits

3% back in rewards

Exclusive access

Free "Design Crew" services

The Key program works at Pottery Barn, West Elm, Williams Sonoma, and Mark & Graham

Key Rewards Rules

With SoLoyal you can automatically track your West Elm account, including your rewards balance, rewards or points expiration, current status and what is needed to reach your next reward as a member of the Key Rewards loyalty program.

As part of their membership program, West Elm provides 1 achievable loyalty reward. Member benefits are separate from membership rewards and are always able to be earned or redeemed based on your activity.

Key Rewards awards its members no status levels. It has 4 benefits that you’ll be able to utilize during your membership.

You must provide the phone number associated with your Key Rewards account when you make a purchase.

Check out these other great brands on SoLoyal

Logo for Key Rewards, the loyalty program of West Elm.

3% back in rewards with your membership!

Background image for Key Rewards, the loyalty program of West Elm.