Your rewards are waiting!

Home > FAQ

We've got answers

Get quick info or contact us.

SoLoyal - Frequently Asked Questions (FAQ)

SoLoyal tracks and manages your loyalty points and rewards across hundreds of your favorite brands. The SoLoyal App enrolls you in new loyalty programs at the tap of a button as you shop, and if you’re already a member of a brand’s loyalty program SoLoyal can track that for you, too.

The SoLoyal Browser Extension ensures that you never miss points or rewards when shopping online. Once you install the SoLoyal Browser Extension, just shop online as usual. You’ll be able to instantly sign up for new loyalty programs and you’ll start earning points and rewards on every website you visit. Best of all, SoLoyal will source and automatically apply your rewards and other loyalty member discounts that you may not even be aware of.

With SoLoyal you won’t have to worry about your points or rewards expiring. It’s like having a second set of (very sharp) eyes always looking out for your multiple loyalty program accounts and making sure that you never miss valuable membership benefits. No more sign up forms or logging in to multiple apps. SoLoyal is a single place for all your rewards.

Nope! SoLoyal is a not a loyalty program and we don’t issue our own points or rewards. As a member of SoLoyal, you’ll join the loyalty programs of hundreds of different brands and as you shop you’ll earn all the rewards that they have to offer. We make it simple and fun to participate in these programs and we automate the process of keeping track of it all.

Hundreds! SoLoyal works with tons of different brands across the entire shopping experience. From retailers like Bloomingdale’s (Loyallist) and Kohl’s (Kohl’s Rewards) to beauty and cosmetics brands like Sephora (Beauty Insider) and Ulta Beauty (Ultamate Rewards), SoLoyal has it all. You’ll also find restaurants, entertainment brands, travel brands such as hotels (Marriott, IHG,, etc), and airlines. Wherever you’d like to earn rewards, chances are you’ll find your favorite brand on SoLoyal.

You can set SoLoyal to automatically enroll you in a brand’s loyalty program as soon as you walk into a store or visit a website, or you can enroll in any program manually through the SoLoyal app or the SoLoyal Browser Extension any time. We’ve got you covered so you’ll never miss rewards.

When you make an online or in-store purchase at a brand that’s linked to your SoLoyal account, just identify yourself at checkout as usual. This can happen in a store by identifying yourself to the sales rep, or online by simply logging into your account.

If you’ve got the SoLoyal app on your phone, SoLoyal will remind you to identify yourself to the checkout person while you’re in a store, and if you’re using the SoLoyal Browser Extension you’ll be logged into your account automatically so that you’ll be properly credited for your purchase. The rules of each brand’s loyalty program are built right into our technology, so we’ll keep track of your points automatically and let you know when your reward is coming!

When it’s time to redeem your reward, we’ll make sure you’re reminded when shopping in a store. For online purchases, we’ll apply your rewards automatically to your purchases so that you won’t miss out on your benefits.

We’ll tell you! The value of a brand’s loyalty points can vary a lot from program to program and we know how frustrating it can be to understand and remember it all. SoLoyal tracks your points and lets you know when you have rewards that can be redeemed. So just keep shopping and earning. SoLoyal takes care of everything else for you.

Still have questions?

We’ll get right back to you.