Logo for Insider, the loyalty program of Express.

Insider

Up to 8% back in rewards

Logo for Insider, the loyalty program of Express.

Insider

Up to 8% back in rewards

Become a member now for FREE!

Up to 8% back in rewards with Insider!

Insider by Express - What's in this guide?

How to Join & Track Express Rewards

Total Time: 2 Minutes
Cost: $0.00

Express Rewards Available On:
• SoLoyal iOS App
• SoLoyal Android App
• SoLoyal Desktop & Mobile Website

Step #1 Open SoLoyal: Head to the SoLoyal website or check out the version of SoLoyal for iPhone.

Step #2 Select Express: Select Express from the list of SoLoyal supported loyalty programs.

Step #3 Join Insider: You’ll have the option of joining Insider. You can also link your existing account.

About Express Rewards

Founded in the 80s, Express really hit its stride over the past couple of decades, when young professionals sought to dress it up on a reasonable budget. Express soon came to dominate the brick and mortar world, particularly malls, where their clean-cut and dashing manicans donned business casual wear that always makes a nice impression. If you're looking to be in the know and earn rewards at Express, consider their loyalty program Insider, which helps you rack up the rewards at Express online or any of their nearly 600 retail stores. Express Insider has 3 status levels (Insider, Influencer, and A-List) which come with different membership benefits. We'll break them down for you here.

Insider Status Level

When you first join the program you'll be considered an Insider. You'll then start earning 10 points per $1 spent at Express. Each time you reach 1,250 points you'll earn a $5 reward, which means you'll get 4% back in rewards on all your purchases.

Influencer Status Level

You'll reach Influencer status when you reach 2,500 points. You'll then start earning 15 points per $1 spent, which gets you to your 1,250 points faster. The $5 reward you earn now represents 6% back in rewards.

A-List Status Level

A-List status is reserved for members who have earned more than 10,000 points at Express. You'll now get 20 points per $1 spent, to be redeemed for a $15 reward when you reach 3,750 points, which increases your overall rewards-earning percentage to 8%.

Program-Wide Benefits

In addition to the status level-specific perks, all members get a Birthday Gift of $5, $10, or $40, depending on your status level. You'll also qualify for receiptless returns as soon as you become a member. Members also get personalized quizzes, access to workshops and panels, access to sales and offers, and invitations to events.

Points & Rewards Expiration

Your Express Insider points will expire 12 months after they are earned. Rewards vouchers expire 60 days from when they were issued. If your Express account is linked to SoLoyal, you'll be notified in advance of any points or rewards expirations.

Missing Points

If you don't see your Rewards Dollars posted to your account, you can contact Express Insider support at 1-888-397-1980 within 30 days of your purchase and they will help you track down your missing points. Just make sure you have the receipt relating to the points in question. 

Please note that this loyalty program typically works for all your purchases at Express, but some exceptions may apply. And while you're exploring Insider, check out SoLoyal's recent blog post about the Express Comenity Credit Card.

Express Membership Info

When will I see my Express Rewards Credited to my account?

Loyalty points or benefits will usually appear in your Insider account within 1 days.

I forgot to add a Express purchase. What do I do?

You may be able to recover points or redeem rewards you should have earned for a purchase.

Express Rewards Customer Service Phone Number

1-888-397-1980

Ask for Help

Express Rewards Login

Join and login to your Insider account. Track Express Rewards and hundreds of other amazing loyalty programs directly through SoLoyal. You won’t need to download the Insider app or login to the Insider website to keep track of your Express rewards.

Express Rewards Credit Card Login

Express Rewards Sign Up

Enroll Automatically

Join the loyalty program of Express and other Apparel brands at the tap of a button with SoLoyal.

Account Updates

Get notifications of your Insider rewards and benefits. SoLoyal applies them at exactly the right time.

Never Miss Rewards

Don't let your Insider benefits expire. SoLoyal saves your points and rewards before it's too late to redeem them.

What are the Insider Benefits?

Up to 8% back in rewards

$5 Birthday gift

Receiptless returns

Personalized quizzes, workshop & panels

Sales and offers

Invite-only events

What are the Insider Rules?

With SoLoyal you can automatically track your Express account, including your rewards balance, rewards or points expiration, current status and what is needed to reach your next reward as a member of the Insider loyalty program.

As part of their membership program, Express provides 1 achievable loyalty rewards. Member benefits are separate from membership rewards and are always able to be earned or redeemed based on your activity.

Insider awards its members 3 status levels. It has 6 benefits that you’ll be able to utilize during your membership.

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Insider

Up to 8% back in rewards with Insider!

Background image for Insider, the loyalty program of Express.