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Comenity by Victoria's Secret - What's in this guide?

How to Join & Track Victoria's Secret Rewards

Join and login to your Comenity account. Track Victoria's Secret Rewards and hundreds of other amazing loyalty programs directly through SoLoyal. You won’t need to download the Comenity app or login to the Comenity website to keep track of your Victoria's Secret rewards.

Total Time: 2 Minutes
Cost: $0.00

Victoria's Secret Rewards Available On SoLoyal

Step #1 Open SoLoyal: Head to the SoLoyal website.

Step #2 Select Victoria's Secret: Select Victoria's Secret from the list of SoLoyal supported loyalty programs.

Step #3 Join Comenity: You’ll have the option of joining Comenity. You can also link your existing account.

About Victoria's Secret Rewards

You can automatically become a member of the Victoria's Secret rewards program when you apply and get approved for their credit card. We'll break down how to earn points and rewards as a Victoria's Secret rewards member.

How to Earn Points

In March 2022, the Victoria's Secret Comenity Credit Card was updated with a new points-earning system. You'll earn 10 points per $1 spent at Victoria's Secret, including 3x points (30 points per dollar) on Bra Purchases. In addition, you'll get 4 points per $1 spent on dining, travel, and streaming services, plus 2 points per $1 spent everywhere else.

How to Redeem

Each time you reach 2,000 points, you'll get a $10 rewards voucher to be used at Victoria's Secret. This certificate will appear in your Victoria's Secret account and it will also appear in your SoLoyal dashboard if your accounts are linked. All of the Victoria's Secret Comenity Credit Card status levels earn a $10 reward when you reach 2,000 points (5% back in rewards), but Gold members get there faster by earning 15 points per dollar instead of 10. This means that Gold Members effectively get 7.5% back in rewards instead of 5%.

Points & Rewards Expiration

Your Victoria's Secret points will expire 12 months after they're posted, and your rewards vouchers will expire 90 days after you receive them. If your Comenity Victoria's Secret rewards account is linked to SoLoyal, you'll be notified in advance of any points or rewards expirations.

Missing Points

Points can take up to 45 days to appear in your account. If you don't see your points posted to your account within 45 days, you can contact Comenity Victoria's Secret support at 1-800-695-9478 or 1-844-271-2596 (for Visa cardholders) and they will help you track down your missing points. Just make sure you have the receipt relating to the points in question.

Status Levels

The Victoria's Secret Credit Card by Comenity has 3 status levels (Cardmember, Silver, and Gold), each of which offers increasingly valuable benefits to members. When you enter the program, you'll be at the Cardmember level, which requires no minimum spend. When you spend at least $250 per year at Victoria's Secret you'll be elevated to Silver status, and you'll reach Gold when you spend $500 per year.

Signup Bonuses & Program Benefits

There are a number of benefits and bonuses that you'll get from opening a Comenity Victoria's Secret Credit Card. We'll cover them all here…

$30 Signup Bonus: When you first open a card, you'll get a $30 bonus gift if you spend $500 outside of Victoria's Secret within 90 days.

Free Shipping on $50+: Shipping is free for Victoria's Secret members who spend at least $50 on an order.

Perk of the Month: Each month, Victoria's Secret will send you exclusive offers, invitations to special events, or early access to sales. These perks are available only for Comenity Credit Card holders.

Birthday Gift: As a member of the Victoria's Secret loyalty program, you'll get a $10 gift each year on your birthday. When you reach Gold status, this gift will increase to $15.

Half-Birthday Gift: Once you reach Silver level and higher, you'll get a gift on your half-birthday. Silver Victoria's Secret members get a $10 half-birthday gift while Gold members will get $15.

Membership Anniversary Gift: Silver Victoria's Secret members get 15% off each year on their membership anniversary. Once you reach Gold status, this increases to 20% off annually.

How to Pay Your Bill

It's best to pay your bill in a Victoria's Secret store or online on the Victoria's Secret Comenity Website. You can pay by phone at 1-800-695-9478 (or call 1-844-271-2596 for the Mastercard), but this is not recommended since there is an additional $9 fee on phone payments. 

Please note that this loyalty program typically works for all your purchases at Victoria's Secret, but some exceptions may apply.

Victoria's Secret Membership Info

When will I see my Victoria's Secret Rewards Credited to my account?

Loyalty points or benefits will usually appear in your Comenity account within 45 days.

I forgot to add a Victoria's Secret purchase. What do I do?

You may be able to recover points or redeem rewards you should have earned for a purchase.

Victoria's Secret Rewards Customer Service Phone Number



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Victoria's Secret Rewards Login

Link & Track Your Victoria's Secret Account

Become a Member at Victoria's Secret

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Account Updates

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Never Miss Rewards

Don't let your Comenity benefits expire. SoLoyal saves your points and rewards before it's too late to redeem them.

What are the Comenity Benefits?

5% back in rewards

Earn 10 points per dollar spent at Victoria's Secret

Earn 4 points per dollar spent on dining, travel, and streaming services

Earn 2 points per dollar everywhere else

3x Points on Bra Purchases

$30 reward when you spend $500 outside of Victoria's Secret within 90 days

Free Shipping on $50+

$10 Birthday Reward

Up to $15 off on your half-birthday

15%-20% off on your membership anniversary

Monthly Perk

What are the Comenity Rules?

With SoLoyal you can automatically track your Victoria's Secret account, including your rewards balance, rewards or points expiration, current status and what is needed to reach your next reward as a member of the Comenity loyalty program.

As part of their membership program, Victoria's Secret provides many achievable loyalty rewards. Member benefits are separate from membership rewards and are always able to be earned or redeemed based on your activity.

Comenity awards its members 3 status levels. It has 11 benefits that you’ll be able to utilize during your membership.

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5% back in rewards with Comenity!

Already a Victoria's Secret member?
Link & Track Your Account